Home Depot, the Delivery Disaster Pros

Fiascos, Home and Renovation, Mobility, Personal, Psychology

“How doers get less done.”

If you’ll pardon me, I have to get this off my chest. I’ll feel better.

I’d planned the new bathroom for months. I carefully chose the shower curtain, the floor planks, the mirror, the towels, the rug, the sconces, the art, the 36×60 deep-soak tub, the old-timey shower/tap … and the tile.

Not my best drawing (and it makes the bathroom look a little bigger than it is) but this is what was planned.

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The old-timey shower kit arrived quickly and easily from Amazon. The special deep-soak plumbing stuff I needed arrived quickly via UPS. The tub arrives later today. Know what else arrived today? Eight very heavy cases of the wrong tile.

I ordered the brown/blue/green you see above. I got eight cases of white marble with grey veins.

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No problem, I think. I’ll call them, and surely they’ll swap it. Nope.

Home Depot (of course) does not do their own large deliveries (from the local store). It’s farmed out to a logistics company.

Long story short, I’m told by three different reps (none of whom work for Home Depot) that all they can do is process a return, give me my money back, and come pick it up. Three/four days+. Then I have to place a new order for the correct tile. Again. Which will take a week-ish for delivery.

But, I don’t want my money back. I want the correct tile. Because otherwise, I’m going to have a contractor in here with nothing to install.

Anyhow. Yes, it got to the point where I was yelling. Most of you know me well — It’s very, very difficult to get me to angrily holler at you.

So. I’ve decided I’m going with the mistake marble-looking tile. I don’t hate it, it’s not ugly, it doesn’t clash, and it’ll reflect light in a dim bathroom. Plenty of people would happily choose it on purpose. It’ll look something like this, color-wise. It’ll be okay with the blue & green room. It’s fine.

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As my psychiatrist tells me — manage your aggravation and pick your battles according to what’s worth it and what’s not. It’s nice tile, it’s just not what I chose.

This wouldn’t smart quite so much if this weren’t the third time we’d ordered from Home Depot (actually, their logistics company) over about a year and had the wrong thing delivered.

So, Home Depot — never again.

Now, the mental part.

I realize that if this were five years ago, I would have put the eight cases of tile in the back of the SUV, driven them to the store, pitched a stinky fit, and drove home with the correct tile. I’m no longer capable of doing that. I couldn’t even lift a single box. So that’s about coming to terms with what you can no longer do. Plus, this sort of thing pushes my buttons, and I spout things like, “I wish I had a job or ran a company where I could constantly screw up and then tell people, ‘So, what?'”

But, pick your battles. Be the overly-reasonable bigger person when it’s beneficial to you. Be grateful that I’m in a position to pay for a bathroom redo. I’m learnin’.

I hope there are some helpful thoughts in here along with my frustration. And yes, I’m tagging the hell out of Home Depot and the logistics company. Right @homedepot? Ha!

The Tortoise and the Hare

Garden, Goals, Health, Mobility, Musician, Personal, Psychology, Shopping

It’s the old story I suppose — feeling a little better but acting like you feel a lot better.

I noticed today that pretty much every time I was home this week, I was sleeping. Like, all the time. So I reviewed my week.

Sunday is a five hour day, and much of that is playing the organ, hyper-focusing, teaching some parts, handling social anxiety when in a group. Blah blah.

Monday, I didn’t have anything going on officially, but I had errands to run and a bunch of music stuff to do at home. I wrote an arrangement for one tune and started on another.

Tuesday was a palliative care doc appointment and a run to the store on one side of town, and then a run to a store way on the other side of town. Then, 90 minutes of teaching and some house cleanup stuff.

Wednesday was a nutritionist appointment, and a bit of teaching. In between, I did some leaf blowing and dug up and replanted the three plants in the front yard. (Unknowingly, I originally planted them in a very buggy spot. The bugs were eating them.)

Today is Thursday, and of course, I woke up exhausted. I had a prescription to pick up, and a few things to grab at the store, so I forced myself out and did all that so I’d have the rest of the day with no commitments. Ugh. I was getting to the point where I was unknowingly dragging my feet and tripping every once in a while.

Real Life of course, does not go away. Adding to the usual tasks, there’s medical stuff that has to go on in between times, my food to be monitored and cooked, and pills to remember to take on a schedule. Not a huge deal, but another set of things to think about that all take time. Never mind liaising with Jonathan and getting basic household stuff taken care of. At least I moved the plants. 🪴

Yep. It takes a bit of time and effort to keep me standing, alive, friendly, and looking like I can accomplish something. And now, of course, as I’m reading this weekly roundup, I’m thinking, “What’s wrong with you?!” Simmer down!”

I had to pick up a prescription (it’s nearly my hobby at this point), so I grabbed a cup of my favorite coffee and grabbed some ice cream for a sequestering treat . (Recommendation – Oreo brand Cookies & Cream.)

I can’t believe it’s 2 o’clock already, however, now we rest for two days! If an asteroid hits the planet or the Hudson River breaks its banks, Tell Jonathan. He’ll wake me up. 😴